1) The DHL or EMS tracking is set with a shipping.
After shipping, we will send you the tracking NO. by e-mail.
Some areas may NOT be eligible for the delivery service.
※ Due to Covid-19 border control measures or the destination's situation, there may delays or disruptions to some international services/shipments.
Orders will be shipped within 5 to 14 business days upon confirmation from Japan by the DHL or EMS.
Unfortunately, we may NOT be able to change your shipping address, once your order has been submitted.
2) International customers are responsible for all handling fees, taxes and duties associated with shipping to their respective countries.
These charges must be paid by the recipient of the parcel. We are NOT responsible for any customs and import duty charges.
Please contact your local customs office in regards to any customs and import duty charges.